Returns & Exchanges
At Ashleyandco, we want you to love your beauty routine, but if a product isn't the right fit, we offer a 30-day window for returns on all eligible items. Please ensure products are in their original packaging and meet our hygiene safety standards for a full refund.
Initiate Your Request
Visit our online return portal and enter your order number and email address to select the items you wish to return.
Pack with Care
Securely place the items in their original packaging, ensuring all caps are tightened to prevent leaks during transit.
Ship Your Package
Print your prepaid shipping label, attach it to the box, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing